Frequently Asked Questions

What is ScanGPT

ScanGPT is an advanced AI-powered smart pen with built-in ChatGPT that lets you scan printed questions, notes, or quizzes and receive instant answers directly on the device.

It features a large HD screen, Wi-Fi connectivity, offline translation in 134+ languages, voice input, and a built-in camera.

ScanGPT also includes Bluetooth, music playback, file storage, and voice recording, making it an all-in-one productivity tool for students and professionals alike.

How do I use ScanGPT

Using ScanGPT is simple. Turn it on, scan any printed question or text with the tip of the pen and get instant answers directly on the screen.

We’ve prepared a full step-by-step guide that shows you exactly how to set up and use your ScanGPT.
Click here to view

Do I need WiFi or an app to use it

No ScanGPT works completely offline No apps no Bluetooth and no WiFi required Just turn it on and start scanning.

Does it support multiple languages

Yes ScanGPT supports 134 languages.

How accurate are the answers

Very accurate ScanGPT uses ChatGPT integration to deliver high quality AI powered responses based on the text you scan.

Can I use it for handwritten notes

Yes, ScanGPT can read and understand them.

Do you offer free shipping

Yes, we do!

ScanGPT offers fast, free shipping on all orders.

We process orders within 24–48 hours, and delivery usually takes 5–10 business days depending on your location.

You’ll also receive a tracking number as soon as your order is on its way.

How long does it take to process my order

Orders are processed within 1–2 business days. Once your order ships, you'll receive a tracking number via email.

How long does shipping take

Estimated delivery times:

United States: 5–10 days.

Canada, Europe: 6–12 days.

Australia, New Zealand: 6–12 days.

Mexico, Central & South America, Rest of the World: 10–20 days.

Can't order from your country

We ship worldwide! If your country shows β€œSold Out”, just contact us. We’ll help you place your order manually.

Do you offer a money-back guarantee

We’re confident you’ll love your ScanGPT - and we want you to try it completely risk-free.

If for any reason you're not 100% satisfied within the first 30 days, we’ll make it right or give you your money back.

No hassle. No stress. Guaranteed.

Got questions or need help?

Our friendly support team is here for you 24/7, just reach out at support@scangpt.shop, and we’ll take care of everything.

How to request a refund

To begin the process, just email us at support@scangpt.shop with:

  • Your full name
  • Order number
  • A short note (optional – we’d love your feedback)

That’s it. We’ll take care of the rest.

Refunds are processed to your original payment method. It can take 5-10 business days depending on your bank.